Operating heavy equipment, truck driving and performing mechanical duties and ability to obtain and retain a CDL if necessary.  Splicing, repairing, troubleshooting and maintaining fiber, copper and conduit systems.  The ability to perform manual digging of holes and trenches as required.

Reporting location: Big Timber

Participate as a productive member of our Customer Experience team to deliver exceptional customer service by providing solutions to meet the customers’ needs.

1. Serve as a primary point of contact for new and existing members regarding the purchase, maintenance, and troubleshooting of all services. Provide information in response to inquiries about products and services the company offers.
2. Sell products and services by recommending a complete technology solution to best fit the member’s needs by articulating features and benefits of products and services.  Use techniques such as up-selling, suggestive selling, and offering promotions to make sales.
3. Provide exceptional member service in terms of quality, timeliness, and assistance to potential and existing members. Answer member questions about features, products, services, availability, speeds, and options. Ensure proper follow up is completed to provide service that exceeds the member's expectations.
4. Maintain billing records, documents, and other supporting information in appropriate files. Post adjustments to subscriber records. Close and  balance service orders for prepararation of subscriber telephone bills. Prepare and submit monthly reports of consumer accounts and reconcile records.
5. Prepare and process information on uncollectable accounts receivable. Verify and age accounts receivable. Prepare summaries from accounts receivable records for internal distribution.
6. Establish and maintain key accounts by making outgoing calls.
7. Stay current on trends in our industries to create the best experience for our members to be known as product experts.
8. Perform all work in compliance with company procedures, tariffs, and telecom regulations.     

Job Type: Full-time and Part-time positions available

Reporting location: Big Timber

Apply Now

Participate as a productive member of our Customer Experience team to deliver exceptional customer service by providing solutions to meet the customers’ needs.

1. Serve as a primary point of contact for new and existing members regarding the purchase, maintenance, and troubleshooting of all services. Provide information in response to inquiries about products and services the company offers.
2. Sell products and services by recommending a complete technology solution to best fit the member’s needs by articulating features and benefits of products and services.  Use techniques such as up-selling, suggestive selling, and offering promotions to make sales.
3. Provide exceptional member service in terms of quality, timeliness, and assistance to potential and existing members. Answer member questions about features, products, services, availability, speeds, and options. Ensure proper follow up is completed to provide service that exceeds the member's expectations.
4. Maintain billing records, documents, and other supporting information in appropriate files. Post adjustments to subscriber records. Close and  balance service orders for prepararation of subscriber telephone bills. Prepare and submit monthly reports of consumer accounts and reconcile records.
5. Prepare and process information on uncollectable accounts receivable. Verify and age accounts receivable. Prepare summaries from accounts receivable records for internal distribution.
6. Establish and maintain key accounts by making outgoing calls.
7. Stay current on trends in our industries to create the best experience for our members to be known as product experts.
8. Perform all work in compliance with company procedures, tariffs, and telecom regulations.     

Job Type: Full-time and Part-time positions available

Reporting location: Big Timber

Apply Now

Please come join Triangle Communications in beautiful Montana with your professional IT skills. The skills being sought are for routing and IP Protocols as we move forward. If you like routing and have either Cisco or Juniper experience, please consider a new opportunity with Triangle Communications.

In this role, you will play a crucial part in the network configuration, maintenance, and problem-solving activities associated with our routers, switches, and virtual infrastructure.

Qualifications:

• Display a strong command of routing, IP protocols, and other technical proficiencies.
• In-depth understanding of Cisco IOS and Junos network equipment, as it applies to routers, switches, and servers.
• A passion for IT with a relentless pursuit of issue resolution, as well as understanding virtual environments and server infrastructure.
• Must possess a CCNA certification, or willingness to obtain upon hire.

Skills/knowledge preferred:

• Linux
• Juniper/JUNOS
• NetScout Arbor Networks
• vSphere/VMWare
• WireShark
• SolarWinds
• Splunk
• RADIUS
• Active Directory
• LDAP
• OSPF
• MPLS
• SIP protocols
• LTE
• BGP
• Subnetting
• TCP/IP
• Network Troubleshooting

Triangle is a communications company, providing service in Montana since 1953. Consider joining our team now! (EOE)

Reporting location: Within Triangle Service Territory. Hybrid position.

Apply Now