Responsible for training, guiding, monitoring, and managing all activities of the Customer Experience workgroup. Ensure adequate resources and authorities are given to effectively accomplish optimum customer service goals for the cooperatives. This position will work within the companies to further enhance a corporate culture focused on customer experience. 

Fulfill the Companies' needs for software development and database maintenance, as well as information collection, storage, and access. Create solutions that are cutting edge and responsive to the needs of users.